Datenschutzerklärung

Your privacy is very important to you and to Swart Legal. We therefore comply with the privacy law. This means that we:

- Clearly record our purposes before we process your personal data, through this privacy statement;
- Store as little personal data as possible and only the data that is necessary for our purposes.
- Explicitly request permission for the processing of your personal data, if permission is required.
- Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us.
- Respect your rights, such as the right to access, correct or delete your personal data processed by us.

Your data is safe with us and we will always use it properly. In this privacy statement we explain what we do at the legal webshop and website of ConflictXpert with information that we learn about you.

If you have any questions, or want to know exactly what we keep about you, please contact ConflictXpert. Our contact details can be found at the bottom.

General

We respect your personal data and ensure that the personal information provided to us or otherwise obtained is treated confidentially. Personal data is all information about a person. Data that indirectly say something about someone is also personal data. The following is an implementation of the information obligation laid down in the GDPR to the persons of whom we process personal data.

Legal secrecy and right of non-disclosure

Information and documents that you provide to us to assess your content, to process it or to provide services are used by us exclusively for that purpose. Strict confidentiality and strict confidentiality are guaranteed by statutory legal privilege and legal secrecy for lawyers. We fully subscribe to these obligations.

Purpose of processing personal data

We process personal data in order to be able to offer services, carry out agreed activities, improve services and to communicate with you as a data subject in person. We often engage a third party to evaluate our services. You as a data subject make the choice to participate in this and to leave personal data behind. You can also register to receive a newsletter or other forms of communication from ConflictXpert.

We only process the following personal data for these purposes:

- providing legal services, including the performance of a contract for services and conducting (legal) proceedings
- collection of declarations
- meet our legal and legal obligations
- marketing and communication activities
- recruitment and selection (application)

We only share your personal data to the extent necessary for the agreed services and with due observance of the aforementioned purposes. Consider, for example, the observation of the practice by another lawyer, the conducting of an expertise survey or the commissioning of another third party on behalf of and on behalf of ConflictXpert, such as an IT supplier. Personal data can also be provided in the context of conducting (legal) proceedings or case-related correspondence with the other party.

A processing agreement is concluded with the third party that processes your personal data on behalf of and on behalf of ConflictXpert, whereby that third party is also obliged to comply with the GDPR. Third parties engaged by us, who offer services as controller, are responsible for compliance with the GDPR for the (further) processing of your personal data. This could include an accountant, tax specialist, notary, or other third party engaged for a second opinion or expert report.

Handling requests for advice and legal guidance
When you place a request with us for advice and / or legal and / or coaching guidance, we use your personal data to be able to handle it properly. For this we use your name and address, email address and telephone number. Before starting your legal counseling via our website, we can also ask for the name and address details of the other party, as well as the type and type of contract for which advice is requested, the salary details concerned and the date of birth of the person concerned. We need this because of the work that we perform at your request and the ability to give the advice you ask us. We keep this information until your application has been completed and the requested advice has been provided. We keep certain customer data longer if there is a legal retention obligation.

Your account
Certain parts of our legal webshop require you to register first. We can also give you access to our online customer portal if you wish. You must then provide information about yourself and choose a username. We create an account with which you can log in with that username and a password of your choice.

For this we use your name and address details, telephone number, email address, date of birth, billing address and gender. We need this because of the services we provide on your request. We keep this information for the legal retention period that applies to us.

Website visit
We keep usage data from our legal webshop and website for statistical purposes. The personal data collected in this way are in principle anonymous and are not sold by us to third parties.

In order to increase the ease of use of our legal webshop and website, we use so-called cookies. A cookie is a small text file that is placed on your computer, tablet or smartphone during your visit to our website. You can refuse the use of these cookies at any time, although this may limit the functionality and ease of use of the website.

Statistics and profiling
We keep statistics on the use of our legal webshop and website. With these statistics we improve our legal webshop and website to show only relevant information, for example.

We can combine your personal data to learn more about you for the purpose of providing targeted information and offers. We will of course respect your privacy at all times. For this we use your email address. We do this based on your permission. We keep this information for six months. If you do not want this, you can always report this to us.

Provide to third parties
We work with certain companies that can receive the above-mentioned personal data (namely: email address) from us. We share data with the following parties, who deliver tailor-made advertisements for us: Google, Facebook and Instagram.

Contact Form
With the contact form you can ask us questions or make requests. For this we use your name and address details, email address, telephone number and gender. We need this because we can process your request and to provide you with targeted information and offers. We keep this information until we are sure that you are satisfied with our response and up to six months afterwards. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better. We store certain customer data if there is a legal retention obligation.

Newsletter
You can subscribe to our newsletter. You will also receive our newsletter if we have provided services for you. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. To send our newsletters, we use Mailplus (located within the EU), with whom we have concluded a processor agreement that complies with the GDPR. We only use your first name, last name and email address to send this newsletter. Every newsletter contains an unsubscribe link. You can also report this via your account or by email. Your email address will only be added to the list of subscribers with your permission. This data is stored for up to three months after you have canceled the subscription.

Advertisement
We would like to send you advertisements about offers and new products or services. We do this by email and via social media.

You can object to this advertisement at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also report this via your account or by email.

Provision to other companies or institutions
With the exception of the partners mentioned above, we do not give your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so.

Statistics
We keep statistics on the use of our legal webshop and website. These statistics cannot be traced back to individuals.

Google Analytics
We use Google Analytics to keep track of how visitors use our legal webshop and website. We have entered into a processor agreement with Google. It contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Security
Security of personal data is very important to us. To protect your privacy, we take the following measures:

Access to personal data is protected with a username and password. The data is stored in a separate, protected system upon receipt. We take physical measures such as locks and safes to protect access to the systems in which personal data is stored. We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data. We keep logs of all requests for personal data.

Statistics
We keep statistics on the use of our legal webshop and website. These statistics cannot be traced back to individuals.

Security
Security of personal data is very important to us. To protect your privacy, we take the following measures:

Applicable law
All agreements between the parties shall be governed by the laws of the Netherlands exclusively. In case of any dispute the dutch judge shall have exclusive judicial authority.

To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact
Swart Legal
Aalsterweg 191
NL-5644 RA Eindhoven
The Netherlands

Phone: +31.85.0201010